Terms of Service for OSO
Last Updated: November 5th, 2024
Welcome to OSO. By using our website and services, you agree to be bound by the following terms and conditions ("Terms of Service"). Please read them carefully before proceeding with any transactions or services.
1. Acceptance of Terms
By accessing or using the website osooriginal.com (the "Site") or purchasing our services, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please refrain from using the Site.
2. Services Provided
OSO offers branding design services, including but not limited to logo design, branding, web design, print materials, digital illustrations, 3D animated videos and other design-related services (the "Services").
3. Client Responsibilities
Accuracy of Information: You are responsible for providing accurate, complete, and timely information required for us to complete the project. This includes text, images, logos, and any other content you would like included in your design.
Approvals: You agree to review all work and provide feedback or approval within a reasonable time frame. We may proceed with the final deliverables once we have received your written approval, unless otherwise stated in the contract.
4. Payment Terms
Pricing: All prices for services will be outlined in the invoice or agreed upon in a separate contract. Prices are subject to change at any time, but such changes will not affect services already purchased or in progress.
Deposits: A 60% non-refundable deposit will be required before starting any design project.
Final Payment: Final payment for completed projects is due before final deliverables are sent or upon the completion of the agreed-upon project milestones, as outlined in your contract.
Late Fees: A late fee may be applied to any overdue invoices. Services may be delayed or halted until full payment is received.
5. Intellectual Property
Ownership: Upon full payment for services, you will retain ownership of the final design files, unless otherwise specified in the contract. However, OSO maintains the right to showcase the completed work in our portfolio and for promotional purposes.
License to Use: You are granted a non-exclusive, non-transferable license to use the final design files for the purpose agreed upon in the contract. You may not resell or sublicense the design without our express permission.
Client Content: You retain ownership of any content you provide for the project (e.g., images, logos, text). You grant OSO a license to use such content solely for the purposes of providing the Services.
6. Revisions and Changes
Revisions: The number of revisions included in your project will be outlined in the contract. Additional revisions beyond the agreed-upon number may incur extra charges.
Scope Creep: If the scope of the project changes or expands significantly after work has commenced, we may adjust the timeline and price to accommodate the new requirements.
7. Confidentiality
We respect your privacy and confidentiality. Any sensitive information you share with us in connection with a project will not be disclosed to third parties without your consent, except as necessary to perform our services or as required by law.
8. Cancellation and Refunds
Cancellation: There are no cancellations or refunds. This is clearly stated on the invoice sent. Payment of invoices is an agreement to the no-cancellation and no-refund policy.
Refunds: Payments for our services are non-refundable once we start working on your project. This includes all design, illustration, and 3D animation video productions. All payments are non-refundable as clearly stated in all invoices. Payment of invoice acknowledges and agrees to our No Refund policy.
9. Limitation of Liability
In no event shall OSO be liable for any indirect, special, or consequential damages arising out of or in connection with the use of our services or website, even if we have been advised of the possibility of such damages.
10. Termination
We may terminate or suspend your access to the Site and our services immediately, without prior notice, if you breach any terms of this agreement. Upon termination, any unpaid invoices or outstanding balances will remain due.
11. Links to Third-Party Sites
Our website may contain links to third-party websites or resources. We are not responsible for the content, privacy policies, or practices of any third-party websites.
12. Governing Law
These Terms of Service will be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms of Service will be resolved in the courts of California
13. Amendments to Terms of Service
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes indicates your acceptance of the revised Terms of Service.
14. Contact Us
If you have any questions about these Terms of Service, please contact us at:
OSO
biz@osooriginal.com