Privacy Policy for OSO
Last Updated: November 5th, 2024
At OSO, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website osooriginal.co (the "Site") or engage with our services.
By using the Site, you agree to the terms outlined in this Privacy Policy. Please read this document carefully to understand how your personal data is used.
1. Information We Collect
We collect various types of personal information to provide you with our graphic design services, improve the user experience on our Site, and communicate with you. The information we collect may include:
Personal Identification Information: This may include your name, email address, phone number, billing address, and other information you provide when contacting us or filling out forms on the Site.
Project Information: Any content you share with us related to a design project, such as text, logos, images, and other materials for the purpose of creating design work.
Payment Information: If you make a purchase or pay for our services, we may collect payment information such as credit card details, billing addresses, and transaction history. We use secure third-party payment processors for handling this information.
Usage Data: We may collect non-personal information about how you interact with the Site, such as IP address, browser type, device type, pages visited, and referring websites, using cookies and other tracking technologies.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
Providing Services: To deliver the graphic design services you request, communicate with you about your projects, and deliver final designs.
Customer Support: To respond to inquiries, provide assistance, or resolve any issues or concerns related to our services.
Payments and Billing: To process payments for services rendered, issue invoices, and complete transactions.
Marketing and Promotions: We may use your email address to send you updates, promotional materials, newsletters, or information about new services. You may opt out of these communications at any time by following the unsubscribe instructions provided in the email.
Improving the Website: To analyze how visitors use our Site and make improvements to the user experience, functionality, and content.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including encryption, secure servers, and access controls. However, please note that no data transmission over the internet can be 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site and providing our services, such as payment processors, email marketing platforms, or hosting providers. These third parties are contractually obligated to handle your information securely and only for the purposes for which we have engaged them.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the user experience on our Site. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior data.
Cookies help us:
Remember your preferences
Analyze Site traffic and usage patterns
Improve Site functionality
You can manage cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of some features of the Site.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
Access and Correction: You can request access to the personal data we hold about you and ask us to update or correct any inaccuracies.
Deletion: You can request that we delete your personal data, subject to certain legal or contractual obligations.
Opt-out: You can opt out of receiving marketing emails or newsletters by clicking the "unsubscribe" link in any email communication we send.
Data Portability: In some jurisdictions, you may have the right to receive your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at biz@osooriginal.com. We will respond to your request in accordance with applicable laws.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before submitting any personal information.
8. International Data Transfers
If you are accessing our Site from outside the country in which we are located, please be aware that your information may be transferred to, stored, and processed in a different country. By using the Site, you consent to the transfer of your data to these countries, which may have different data protection laws than those in your country of residence.
9. Children's Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so that we can take appropriate steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
OSO
biz@osooriginal.com
biz@osooriginal.com